Security and privacy

What Billboard stores, how your content and payments are kept secure, and the fact that your screens don't collect data about the people who see them.

Last updated 8 July 2026

Billboard is used in schools, universities and offices, so it's built to be straightforward about what it stores and how it's protected. This is a plain-language summary; the full detail is in our Privacy Policy and Terms of Service.

What Billboard stores

Two things: your account details (your name, organisation and email) and the media you upload to your galleries. Nothing more is required to run your screens.

Your screens don't watch anyone

Billboard shows your content — it doesn't use cameras, sensors or face detection, and it collects no information about the people who walk past your displays. A screen only ever plays your gallery.

How content is delivered

Your images and video are served to your Apple TVs over encrypted HTTPS, and each screen only reaches its own gallery through a secret code. Media is hosted with reputable cloud providers.

Payments

Card payments are handled entirely by Stripe. Billboard never sees or stores your card number. See Change, upgrade or cancel your plan.

Signing in

You can sign in with an email and a strong password, or with Google or Microsoft single sign-on. Manage your password and connected accounts under Settings → Security. See Signing in and your account.

Cookies and analytics

The dashboard uses only the cookies needed to keep you signed in, plus privacy-respecting analytics that run only if you accept them — you're asked on your first visit and can change your choice any time. Your Apple TV screens don't run this analytics.

Your data is yours

You can export your media at any time (it's just your original files), and you can delete your account and everything in it whenever you like — see Delete your account and data.

Have a security or privacy question for a procurement or IT review? Email support@getbillboard.app.

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