Privacy Policy

This policy explains how Anthony Vyner (ABN 11 533 983 556), trading as Billboard ("Billboard", "we", "us"), handles personal information when you use the Billboard Screen app for Apple TV and the web dashboard at getbillboard.app (together, the "Service"). We keep data collection to the minimum needed to run the Service. We do not sell your data, show third-party ads, or track you across other companies' apps or websites.

What we collect

• Account details. Your name, email address and password when you create an account. Passwords are handled by our authentication provider and are never stored by us in readable form.
• Organisation and billing details. If you add them: your company or school name, contact name, phone number, billing email and billing address.
• Payment details. When you pay for a plan, our payment processor, Stripe, handles your card details. We don't receive or store full card numbers. We keep a Stripe customer reference along with your plan, invoices and payment status.
• Content you upload. The images, video and text you add to your galleries to display on your screens.
• Screen and technical data. Basic information about how the Service is used and how your screens connect, such as a random identifier each Apple TV generates on first launch, the Apple TV's name (for example "Front Office"), the gallery code entered on a screen, records of which screens are active, log data, IP address and app version. We use this to run the Service, count active screens, apply plan limits and fix problems. The Apple TV app has no user accounts and asks for no personal details; it does not access your contacts, photos, location or health data.
• Support messages. Anything you send us when you get in touch.

How we use it

We use your information to provide and maintain the Service, process payments, keep your screens running and in sync, respond to support requests, send you account and service messages, keep the Service secure, and meet our legal obligations. We do not sell your personal information, and we do not use your content for advertising.

Cookies & analytics

We use essential cookies to keep you signed in and to run the dashboard, and during checkout Stripe sets cookies it needs to process payments securely and prevent fraud. These are strictly necessary and always on.

With your consent, we also use Statsigfor product analytics and session replay — recording how the product is used (pages viewed, features clicked, and on-screen interactions, with text inputs masked by default) so we can see what's working and improve Billboard. This only runs after you accept, it's never used for advertising, and we don't sell your data or track you across other companies' sites.

You choose whether to allow analytics when you first visit, and can change your choice any time via Cookie preferences in the footer. Rejecting or withdrawing consent stops analytics collection.

Who we share it with

We share personal information only with providers that help us run the Service, and only as needed:

• Cloud hosting and content delivery, which runs the website and serves your galleries to your screens.
• Database, file storage and authentication, which stores your account details and uploaded media.
• Payment processing (Stripe), which handles billing. Card details are entered directly with Stripe and are never stored by us.
• Email delivery, to send account and service messages.
• Product analytics (Statsig), which — only with your consent — measures how the product is used and captures session replays to help us improve it.

We may also disclose information if required by law, or to protect our rights, users or the Service.

Overseas storage. Your account details and uploaded content are stored primarily in Australia, in our database and file storage hosted in the Sydney region. Some other providers, including our website hosting and email delivery, may store or process limited data outside Australia, including in the United States. Where information is handled overseas, we take reasonable steps to ensure it's protected consistently with this policy.

How long we keep it

We keep your account information and content for as long as your account is active. Records of which screens are active are short-lived and used only for the current count. If you delete a gallery or your account, we delete the associated content and personal information, though some data may remain in backups for a limited period before being overwritten, and we may keep billing records where the law requires.

Security

We take the security of your information seriously and use commercially reasonable measures to protect it, including transmission over encrypted connections, access controls that limit who can reach your data, and reputable hosting providers. No method of transmission or storage is ever completely secure, so while we work hard to protect your information we can't guarantee absolute security.

Your choices and rights

You can access or update your account details from your dashboard at any time. You can ask us to provide, correct or delete your personal information by emailing us. You can opt out of non-essential emails using the unsubscribe link or by contacting us; we'll still send messages that are necessary to run your account.

Children

The Service is intended for use by schools, universities, businesses and other organisations, and by adults acting on their behalf. It isn't directed at children, and children don't create accounts or provide information to us. Content shown on screens is controlled by the account holder, not by us.

Complaints

If you have a concern about how we've handled your personal information, contact us first and we'll work to resolve it. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

We may update this policy from time to time. For material changes we'll take reasonable steps to notify account holders, for example by email, and we'll update the date above.

Contact

Questions or requests about your privacy? Email us at privacy@getbillboard.app.

Billboard is operated by Anthony Vyner (ABN 11 533 983 556).